Front Desk Experience Specialist

Equinox Fitness Club; Glendale (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive salary & benefits

Complimentary club membership

Discounts on services

Job summary

Equinox Group is seeking Front Desk Associates in Glendale to provide premier guest experiences, greet visitors, and manage memberships. The role emphasizes accuracy in scanning IDs, answering phones, and keeping the lobby area welcoming and organized.

Ideal candidates are energetic, professional, and passionate about health and fitness, with flexibility to work opening shifts and deliver exceptional service to members and guests.

Qualifications

• .Customer service orientation and professionalism.
• .Ability to greet members and guests with courtesy.
• .Accurate handling of membership information and account updates.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members and guests.
• Scan membership IDs.
• Answer phones.
• Update members' accounts.
• Maintain an orderly lobby area.
• Able to work opening shifts.

Skills

Customer service

Greet customers

Phone handling

Account updates

Lobby maintenance

Tools

CRM software

Job description

Equinox Group is seeking Front Desk Associates in Glendale to provide premier guest experiences, greet visitors, and manage memberships. The role emphasizes accuracy in scanning IDs, answering phones, and keeping the lobby area welcoming and organized.

Ideal candidates are energetic, professional, and passionate about health and fitness, with flexibility to work opening shifts and deliver exceptional service to members and guests.