Guest Experience Concierge - Front Desk Pro

Aimbridge Hospitality; Glendale (AZ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Coverage

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Join SpringHill Suites Phoenix Glendale Sports & Entertainment District as a Front Desk Agent. You will welcome guests, check in/out, handle requests, and ensure an effortless, inviting experience in a vibrant Glendale hotel.

Ideal candidates bring a high school diploma and familiarity with hotel software and MS Office. This full-time role offers a comprehensive benefits package and opportunities to grow within a hospitality-focused team.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm guest service and handle requests to ensure unforgettable stays.
• Communicate clearly with guests and team to keep operations smooth.
• Think quickly to resolve challenges and turn hiccups into positive outcomes.
• Multitask reservations, check-ins/check-outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Join SpringHill Suites Phoenix Glendale Sports & Entertainment District as a Front Desk Agent. You will welcome guests, check in/out, handle requests, and ensure an effortless, inviting experience in a vibrant Glendale hotel.

Ideal candidates bring a high school diploma and familiarity with hotel software and MS Office. This full-time role offers a comprehensive benefits package and opportunities to grow within a hospitality-focused team.