Front Desk Experience Lead - Guest Service Mastery

Aimbridge Hospitality; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hilton Dallas Lincoln Centre is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures, while keeping the front desk humming with precision. You will handle reservations, guest requests, and payments using hotel software and MS Office, in a fast-paced, guest-focused environment that rewards friendliness and reliability.

Join a hospitality-focused team that values daily pay options, competitive benefits, and opportunities to grow within a nationally

Qualifications

• High school diploma or equivalent required or preferred.
• Familiarity with hotel management software and MS Office.
• Strong guest-service orientation and professional communication.

Responsibilities

• Deliver warm welcome, smooth check-ins/check-outs, and memorable departures.
• Handle reservations, guest requests and payments with precision.
• Coordinate with team to ensure seamless front-desk operations.
• Maintain accuracy and professionalism in all guest interactions.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel/related field preferred

Tools

Hotel management software

MS Office

Job description

Hilton Dallas Lincoln Centre is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures, while keeping the front desk humming with precision. You will handle reservations, guest requests, and payments using hotel software and MS Office, in a fast-paced, guest-focused environment that rewards friendliness and reliability.

Join a hospitality-focused team that values daily pay options, competitive benefits, and opportunities to grow within a nationally