Front Desk Experience Agent | Guest Services Pro

Tandem Hospitality Group, LLC; Golden (CO); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Accrued paid time off

Medical, dental, & vision insurance

401(k) program with employer matching

Flexible spending accounts

Employee Assistance Program

Hotel discount program

Job summary

A hospitality service provider in Golden, Colorado is seeking a Front Desk Agent. The role involves enhancing guest satisfaction through excellent customer service, managing registrations, and fulfilling guests' needs. Candidates should have a high school diploma and relevant experience in hospitality. Benefits include paid time off, medical insurance, and participation in a 401(k) program. The position offers an hourly wage of $19.00 and is full time.

Qualifications

• Minimum of six months to one year of related experience and/or training.
• Ability to read and analyze procedure manuals.
• Must be able to stand, walk, and communicate regularly.

Responsibilities

• Check in and out hotel guests in a confident and friendly manner.
• Conduct pre-assignment of hotel rooms for special requests.
• Ensure proper credit policies are followed.

Skills

Customer service

Problem-solving

Communication

Time management

Education

High school diploma or equivalent

Tools

Property Management System

PBX system

Job description

A hospitality service provider in Golden, Colorado is seeking a Front Desk Agent. The role involves enhancing guest satisfaction through excellent customer service, managing registrations, and fulfilling guests' needs. Candidates should have a high school diploma and relevant experience in hospitality. Benefits include paid time off, medical insurance, and participation in a 401(k) program. The position offers an hourly wage of $19.00 and is full time.