Evening Front Desk Concierge — Guest Experience Pro

Kaizen Lab Inc.; Silverthorne (CO); On-site; USD 35,000 - 45,000; Full time

Job summary

Kaizen Lab Inc. is seeking a full-time Front Desk Agent for evening shifts in Silverthorne, Colorado. The role involves providing attentive service to guests before and during their stay, managing check-ins and check-outs, and effectively handling guest inquiries. A high school diploma is required, along with strong communication skills and previous hospitality experience. Ideal candidates will be capable of performing well under pressure and working during weekends and holidays.

Qualifications

• Must have previous hospitality experience.
• Effective at listening to concerns and issues raised by clients and guests.
• Must maintain composure and objectivity under pressure.

Responsibilities

• Provide courteous service to all guests.
• Handle check-ins and check-outs efficiently.
• Respond to guest requests and complaints.

Skills

Customer service skills

Cash handling

Problem-solving

Effective communication

Ability to work in high pressure

Education

High school diploma or equivalent

Degree in Hotel Management or Hospitality Management

Job description

Kaizen Lab Inc. is seeking a full-time Front Desk Agent for evening shifts in Silverthorne, Colorado. The role involves providing attentive service to guests before and during their stay, managing check-ins and check-outs, and effectively handling guest inquiries. A high school diploma is required, along with strong communication skills and previous hospitality experience. Ideal candidates will be capable of performing well under pressure and working during weekends and holidays.