Front Desk Dynamo – Dental Office Assistant

Heartland Dental; Everett (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

6 paid holidays

Paid time off

Daily pay access

Job summary

All Smiles Northwest in Everett, WA is seeking a Front Office Business Assistant to support our front desk and scheduling operations. You will greet patients, answer phones, manage mail and emails, communicate with patients and insurance companies, and use Dentrix to schedule and maintain records.

This role offers competitive benefits, six paid holidays, PTO, daily pay access, and front-loaded training. The successful candidate will be detail-oriented, customer-focused, able to balance multiple

Qualifications

• Experience in fast-paced, customer-centric environment.
• Ability to manage front desk duties, scheduling, and communications with patients/insurance.

Responsibilities

• Greet and welcome patients at the door.
• Manage front office duties, including answering phones and handling mail/email.
• Use Dentrix for scheduling and maintaining patient records.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

All Smiles Northwest in Everett, WA is seeking a Front Office Business Assistant to support our front desk and scheduling operations. You will greet patients, answer phones, manage mail and emails, communicate with patients and insurance companies, and use Dentrix to schedule and maintain records.

This role offers competitive benefits, six paid holidays, PTO, daily pay access, and front-loaded training. The successful candidate will be detail-oriented, customer-focused, able to balance multiple