Dental Front Desk Specialist - Patient Care & Scheduling

Specialized Dental Partners; Mount Prospect (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Paid Holidays

Flexible Spending & Health Savings

Life & Disability Insurance

Employee Assistance & Wellness

Additional Voluntary Benefits

And More!

Job summary

Northwest Dental Specialists is seeking a friendly Dental Receptionist to be the first point of contact for patients and support daily operations of the practice. This full-time role includes greeting patients, scheduling appointments, handling inquiries, and assisting with administrative tasks.

The position requires a high school diploma or equivalent and strong communication skills. Proficiency with Microsoft Office is expected, with benefits including insurance options and paid time off.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, healthcare, scheduling or patient-facing roles.
• Excellent communication and customer service skills.
• Reliable, organized, and detail-oriented.
• Proficiency with computers, including Microsoft Office applications.

Responsibilities

• Greet patients warmly and maintain a welcoming, professional environment.
• Schedule and confirm appointments, manage provider calendars.
• Answer calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and assist with administrative support as needed.
• Ensure compliance with patient confidentiality and HIPAA regulations.
• Please note that additional responsibilities may be assigned.

Skills

Customer service

Scheduling experience

Communication skills

Data entry

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Dental Specialists is seeking a friendly Dental Receptionist to be the first point of contact for patients and support daily operations of the practice. This full-time role includes greeting patients, scheduling appointments, handling inquiries, and assisting with administrative tasks.

The position requires a high school diploma or equivalent and strong communication skills. Proficiency with Microsoft Office is expected, with benefits including insurance options and paid time off.