Dental Front Desk Receptionist - Scheduling & Customer Care

Dental Dreams, LLC; Lynn (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Lynn, MA is hiring Front Desk receptionists to join our team. You will schedule patient appointments, greet and check-in patients, verify benefits, collect payments, and maintain detailed records in a fast-paced dental office.

Qualified candidates have customer service experience; Dentrix and/or Eaglesoft experience is preferred; bilingual abilities are a plus. We offer competitive pay, benefits, PTO, and a supportive workplace.

Qualifications

• Customer service experience required.
• Dentrix and/or Eaglesoft experience preferred.
• Bilingual abilities preferred.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Lynn, MA is hiring Front Desk receptionists to join our team. You will schedule patient appointments, greet and check-in patients, verify benefits, collect payments, and maintain detailed records in a fast-paced dental office.

Qualified candidates have customer service experience; Dentrix and/or Eaglesoft experience is preferred; bilingual abilities are a plus. We offer competitive pay, benefits, PTO, and a supportive workplace.