Front Desk Dental Office Assistant — Weekdays, Growth & Training

Heartland Dental; Apollo Beach (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Front Office Dental Business Assistant for the Apollo Beach, FL office. The role focuses on welcoming patients, handling front desk duties, scheduling, and insurance communications to ensure smooth daily operations.

Ideal candidates have dental front desk experience, strong communication skills, and a patient-first approach. The office offers competitive benefits and opportunities for professional growth within Heartland Dental’s supported offices.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.
• TB screening may be required for dental roles.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, patient and insurer communication.
• Schedule using Dentrix for patients and providers.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits, verification and coverage.
• Process patient payments and accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Support Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Tools

Dentrix

Job description

Heartland Dental is seeking a Front Office Dental Business Assistant for the Apollo Beach, FL office. The role focuses on welcoming patients, handling front desk duties, scheduling, and insurance communications to ensure smooth daily operations.

Ideal candidates have dental front desk experience, strong communication skills, and a patient-first approach. The office offers competitive benefits and opportunities for professional growth within Heartland Dental’s supported offices.