Dental Front Office & Business Assistant | Growth & PTO

Heartland Dental; Panama City (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Education and training

Daily Pay

Job summary

Heartland Dental's Panama City office is seeking a Business Assistant to support the front desk and administrative needs. You will greet patients, manage front-office duties, and coordinate scheduling with Dentrix across multiple providers.

The role emphasizes teamwork, learning, and delivering the best patient care. We offer health insurance, retirement plans, six paid holidays, PTO, and Daily Pay access.

Qualifications

• 1+ years of dental/medical front desk experience.
• 1+ years of insurance billing and accounts receivable experience.
• 1+ years of verification of insurance experience.
• Training possible for transferable front desk skills from healthcare.
• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with insurers.
• Use Dentrix for scheduling and maintaining patient records.
• Schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on payments; verify benefits.
• Post payments and manage accounts receivable; discuss treatment costs.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Front desk

Dental office

Insurance billing

Accounts receivable

Excellent communication

PHI protection

Teamwork

Tools

Dentrix

Job description

Heartland Dental's Panama City office is seeking a Business Assistant to support the front desk and administrative needs. You will greet patients, manage front-office duties, and coordinate scheduling with Dentrix across multiple providers.

The role emphasizes teamwork, learning, and delivering the best patient care. We offer health insurance, retirement plans, six paid holidays, PTO, and Daily Pay access.