Front Desk & Data Entry Specialist - Military Base Support

Valor 3 Services, LLC; Bedford (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Valor 3 Services, LLC seeks a friendly Front Desk / Data Entry Specialist to support the Military & Family Readiness Center at Hanscom Air Force Base. You will greet visitors, manage phones, and handle data entry with accuracy in a fast-paced government environment.

The ideal candidate has at least one year of customer service or administrative experience, strong MS Office skills, and demonstrates excellent communication. This on-site role observes federal holidays and a 40-hour workweek.

Qualifications

• At least one year of customer service or administrative experience.
• Strong computer skills with Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent written and verbal communication skills.
• Accurate data entry and attention to detail.
• Ability to work independently and prioritize multiple tasks.
• Professional appearance and customer-focused attitude.
• Ability to obtain and maintain a CAC.

Responsibilities

• Welcome visitors and provide outstanding customer service
• Answer and route incoming telephone calls
• Schedule appointments, workshops, and classes
• Enter and maintain customer information in government databases
• Assist with preparing reports and tracking program participation
• Monitor email correspondence and respond professionally
• Maintain accurate electronic and paper records
• Assist with office organization and supply inventories
• Support outreach events and administrative projects as assigned
• Maintain a clean and professional reception area

Skills

Customer service

Data entry

Microsoft Word

Microsoft Excel

Communication skills

Tools

Microsoft Outlook

PowerPoint

Job description

Valor 3 Services, LLC seeks a friendly Front Desk / Data Entry Specialist to support the Military & Family Readiness Center at Hanscom Air Force Base. You will greet visitors, manage phones, and handle data entry with accuracy in a fast-paced government environment.

The ideal candidate has at least one year of customer service or administrative experience, strong MS Office skills, and demonstrates excellent communication. This on-site role observes federal holidays and a 40-hour workweek.