Front Desk / Data Entry Specialist Valor 3 Services, LLC

Valor 3 Services, LLC; Bedford (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Valor 3 Services, LLC seeks a friendly Front Desk / Data Entry Specialist to support the Military & Family Readiness Center at Hanscom Air Force Base. You will greet visitors, manage phones, and handle data entry with accuracy in a fast-paced government environment.

The ideal candidate has at least one year of customer service or administrative experience, strong MS Office skills, and demonstrates excellent communication. This on-site role observes federal holidays and a 40-hour workweek.

Qualifications

• At least one year of customer service or administrative experience.
• Strong computer skills with Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent written and verbal communication skills.
• Accurate data entry and attention to detail.
• Ability to work independently and prioritize multiple tasks.
• Professional appearance and customer-focused attitude.
• Ability to obtain and maintain a CAC.

Responsibilities

• Welcome visitors and provide outstanding customer service
• Answer and route incoming telephone calls
• Schedule appointments, workshops, and classes
• Enter and maintain customer information in government databases
• Assist with preparing reports and tracking program participation
• Monitor email correspondence and respond professionally
• Maintain accurate electronic and paper records
• Assist with office organization and supply inventories
• Support outreach events and administrative projects as assigned
• Maintain a clean and professional reception area

Skills

Customer service

Data entry

Microsoft Word

Microsoft Excel

Communication skills

Tools

Microsoft Outlook

PowerPoint

Job description

Location: Hanscom Air Force Base – Bedford, MA
Position Type: Full-Time (40 hours/week)
Active DOE Q or DOE Top Secret Clearance Required

Position Overview

Valor 3 Services is seeking a friendly, organized, and customer-focused Front Desk / Data Entry Specialist to support the Military & Family Readiness Center at Hanscom Air Force Base.

This position serves as the first point of contact for military members, veterans, and their families by providing professional front desk support, scheduling assistance, data entry, and administrative services. The ideal candidate enjoys working with people, is highly organized, and is comfortable managing multiple priorities in a fast-paced office environment.

Responsibilities

• Welcome visitors and provide outstanding customer service
• Answer and route incoming telephone calls
• Schedule appointments, workshops, and classes
• Enter and maintain customer information in government databases
• Assist with preparing reports and tracking program participation
• Monitor email correspondence and respond professionally
• Maintain accurate electronic and paper records
• Assist with office organization and supply inventories
• Support outreach events and administrative projects as assigned
• Maintain a clean and professional reception area

Minimum Qualifications

• At least one year of customer service or administrative experience
• Strong computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint
• Excellent written and verbal communication skills
• Accurate data entry and attention to detail
• Ability to work independently and prioritize multiple tasks
• Professional appearance and customer-focused attitude
• Ability to successfully obtain and maintain a Common Access Card (CAC)

Preferred Qualifications

• Experience supporting military members, veterans, or government organizations
• Previous receptionist, administrative assistant, or front desk experience
• Experience using scheduling or customer management software

Work Schedule

• Monday through Friday
• Full-time (40 hours per week)
• On-site at Hanscom Air Force Base, MA
• Federal holidays observed

Valor 3 Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Valor 3 Services, LLC is an E-Verify employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)