Front Desk & Data Entry Specialist for Military Support

Ladgov Corporation

Boston (MA)

On-site

USD 42,000 - 54,000

Full time

6 days ago

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Job summary

Ladgov Corporation is seeking a Front Desk / Data Entry Specialist to support the Military & Family Readiness Center at Hanscom Air Force Base. You will be the first point of contact for visitors and callers while handling administrative tasks and data entry into Air Force systems.

Work hours are Monday to Friday, approx. 40 hours weekly, generally 8:00 AM – 4:00 PM, with start time between 7:30 AM and 8:00 AM.

Qualifications

1 year of customer service experience.
Experience in administrative support or data entry.
Proficiency with Word, Excel, Outlook, PowerPoint.
Strong typing, organization, and multitasking skills.
Excellent verbal and written communication skills.
Ability to learn web-based information systems.
Ability to work independently and maintain accuracy in data entry.
Professional business casual appearance.

Responsibilities

Welcome visitors and provide professional front desk reception.
Answer incoming phone calls and direct clients to the appropriate staff.
Schedule appointments, workshops, and classes.
Enter and maintain accurate information in web-based databases.
Send appointment and class reminder emails.
Prepare and maintain administrative records and monthly reports.
Keep the reception area organized and presentable.
Assist with general clerical and office support duties.
Maintain confidentiality while handling sensitive information.
Provide excellent customer service to military members, families, and other visitors.