Front Desk & Customer Service Specialist (Part-Time)

Robin Turman - State Farm Agent; North Augusta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Robin Turman - State Farm Agent is seeking a Receptionist / Front Desk Customer Service Associate to welcome customers, answer inquiries, and route requests to the appropriate staff. The role requires strong communication, organization, and a friendly, professional demeanor in a fast-paced office.

The position is part-time and involves basic administrative tasks, data entry, and maintaining an orderly front desk.

Qualifications

• Prior front desk or customer service experience preferred.
• Excellent communication, professional demeanor.
• Able to multitask in a busy office environment.
• Proficient with computers and common office tools.

Responsibilities

• Greet customers and visitors professionally.
• Answer calls and route to the right staff.
• Assist customers with inquiries and requests.
• Maintain accurate records of interactions and appointments.
• Coordinate with internal teams to resolve questions.
• Receive, sign in, and direct visitors per procedures.
• Manage front desk operations and keep reception area organized.
• Provide basic administrative support like data entry and forms.
• Follow company policies for customer service and front desk ops.
• Escalate urgent issues to the supervisor promptly.

Skills

Front desk experience

Customer service

Multitasking

Communication skills

Computer proficiency

CRM software

Tools

CRM software

Job description

Robin Turman - State Farm Agent is seeking a Receptionist / Front Desk Customer Service Associate to welcome customers, answer inquiries, and route requests to the appropriate staff. The role requires strong communication, organization, and a friendly, professional demeanor in a fast-paced office.

The position is part-time and involves basic administrative tasks, data entry, and maintaining an orderly front desk.