Front Desk & Customer Service Pro (PT/FT)

Andrew Sayer - State Farm Agent; Anchorage (AK); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

Andrew Sayer - State Farm Agent in Anchorage, AK is seeking a dependable Receptionist / Customer Service Representative. This role can be part-time or full-time, depending on experience and availability, and offers opportunities for growth within a supportive team.

You will handle phone calls, assist customers with billing questions, process payments, and perform general office tasks while delivering friendly, professional service in person and over the phone. Training is provided.

Qualifications

• Experience in customer service or phone support is preferred.
• Strong communication and organizational skills are expected.
• Reliable, punctual, and dependable demeanor.
• Willingness to learn new systems and software.

Responsibilities

• Answering and directing incoming phone calls
• Assisting customers with billing questions and processing payments
• Completing forms and customer questionnaires
• Outbound calling to prospective customers
• General office support and administrative tasks
• Providing excellent customer service in person and over the phone

Skills

Customer service

Communication

Organization

Reliability

Computer skills

Job description

Andrew Sayer - State Farm Agent in Anchorage, AK is seeking a dependable Receptionist / Customer Service Representative. This role can be part-time or full-time, depending on experience and availability, and offers opportunities for growth within a supportive team.

You will handle phone calls, assist customers with billing questions, process payments, and perform general office tasks while delivering friendly, professional service in person and over the phone. Training is provided.