Front Desk & Customer Sales-Spanish

AppleOne Employment Services; Oxnard (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

PTO 8–10 days annually

Up to 7 paid holidays

Free chiropractic care plan

Team-oriented environment

Job summary

AppleOne Employment Services is seeking a Bilingual Front Desk Sales & Customer Service Representative for chiropractic clinics in Oxnard, Ventura, and Port Hueneme. This temp-to-hire role suits someone organized, friendly, and comfortable guiding patients through scheduling and service options.

You will welcome patients, handle check-ins, manage calls, educate patients on care plans, and present treatment options with a professional, helpful demeanor. Bilingual in English and Spanish required.

Qualifications

• Bilingual in English and Spanish is required.
• 1–2 years of related customer service, front desk, healthcare, or sales experience preferred.
• Strong communication and multitasking skills in a high-volume clinic.
• Willing to travel between Oxnard, Port Hueneme, and Ventura locations.
• Reliable attendance and weekend availability.

Responsibilities

• Greet patients and check them in, ensuring a smooth front desk flow.
• Coordinate appointment scheduling, clinic flow, calls, emails, and follow-ups.
• Onboard new patients and educate them on chiropractic services and care plans.
• Present and sell treatment plans and membership options.
• Assist with billing questions and general inquiries.
• Maintain a clean, welcoming clinic environment.

Skills

Bilingual English/Spanish

Front desk

Customer service

Appointment scheduling

Healthcare experience

Sales experience

Communication

Job description

Job Summary

A healthcare services organization in Ventura County is seeking a Bilingual Front Desk Sales & Customer Service Representative to support chiropractic clinic locations in Oxnard, Ventura, and Port Hueneme. This temp-to-hire opportunity is ideal for a friendly, organized, and customer-focused professional who enjoys helping patients, managing front desk operations, and presenting service options in a fast-paced clinic setting. This team offers a positive, supportive, and team-oriented work environment where employees can grow across multiple locations. The organization is known for strong employee retention, structured scheduling, and a culture focused on helping people feel better every day. This role is a great fit for someone who is bilingual in English and Spanish, enjoys patient interaction, and is comfortable balancing customer service, scheduling, clinic support, and sales-related conversations.

Key Responsibilities

• Welcome patients, manage check-ins, and support a smooth front desk experience.
• Coordinate appointment scheduling, clinic flow, emails, incoming calls, and patient follow-up.
• Onboard new patients and educate them on chiropractic services, care plans, and membership options.
• Present and sell treatment plans, packages, and service options in a professional and helpful manner.
• Assist patients with billing-related questions and general service inquiries.
• Maintain a clean, organized, and welcoming clinic environment.

Compensation and Benefits

• Pay: $22.00 per hour.
• Job type: Temp-to-hire.
• Schedule: 5 days per week.
• Weekend availability required.
• Must be able to travel between Oxnard, Port Hueneme, and Ventura.
• Additional coverage shifts may be available.
• Structured weekly schedule with opportunities for shift swaps and extra hours.
• Clinic hours: Monday through Friday, 10:00 AM to 7:00 PM, with lunch closure from 2:00 PM to 2:45 PM.
• Weekend clinic hours: Saturday and Sunday, 10:00 AM to 4:00 PM, with lunch closure from 2:00 PM to 2:30 PM.
• 8 to 10 days of PTO annually, based on hours worked.
• Up to 7 paid holidays per year, based on clinic closures.
• Free chiropractic care plan as an employee benefit.
• Positive and team-oriented work environment.
• Growth opportunities across multiple clinic locations.

Required Qualifications and Skills

• Manage front desk patient check-in, appointment scheduling, and day-to-day clinic flow.
• Support patient onboarding and educate patients on chiropractic care services and membership options.
• Present treatment plans and packages while providing excellent customer service.
• Answer calls, respond to inquiries, follow up with leads, and assist with billing-related questions.
• Bilingual in English and Spanish required.
• 1 to 2 years of related customer service, front desk, administrative support, healthcare, or sales experience preferred.
• Strong communication skills with the ability to interact professionally with patients and team members.
• Comfortable working in a high-volume, fast-paced clinic environment.
• Excellent organization, multitasking, and follow-up skills.
• Reliable attendance and schedule flexibility, including weekend availability.
• Ability to travel between Oxnard, Ventura, and Port Hueneme clinic locations.
• Team-oriented mindset with a willingness to support multiple locations as needed.

Preferred Qualifications

• Previous experience in a chiropractic, medical office, wellness, or healthcare services environment.
• Experience presenting service packages, memberships, treatment plans, or customer solutions.
• Familiarity with appointment scheduling, patient intake, and front desk administrative processes.
• Ability to build rapport quickly with patients and provide a welcoming, service-focused experience.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.