Front Desk & Customer Experience Coordinator

Charlene Bozovich - State Farm Agent; Canonsburg (Washington County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Profit sharing

Job summary

The Charlene Bozovich - State Farm Agency is seeking a Receptionist to join a leading insurance team. The role emphasizes greeting customers, scheduling, handling inquiries, and maintaining accurate customer records in a fast-paced office.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while contributing to a supportive, productive workplace.

Qualifications

• Experience in receptionist or customer service preferred
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Basic computer skills including Microsoft Office and CRM systems

Responsibilities

• Greet customers in person and over the phone and direct them to the right team member
• Manage appointment scheduling and office communications
• Assist with inquiries and maintain customer records
• Engage with prospective and existing customers to identify insurance opportunities
• Provide excellent customer service and follow up on customer needs
• Support the team with administrative tasks and projects

Skills

Customer service

Communication

Organizational skills

CRM systems

Tools

Microsoft Office

Job description

The Charlene Bozovich - State Farm Agency is seeking a Receptionist to join a leading insurance team. The role emphasizes greeting customers, scheduling, handling inquiries, and maintaining accurate customer records in a fast-paced office.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while contributing to a supportive, productive workplace.