Front Desk & Customer Care Specialist – Insurance

Coveredbymark; Atlanta (GA); Hybrid; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Competitive salary

Free food & snacks

Zusammenfassung

Mark Hutchens - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Atlanta, GA. Greet customers, schedule appointments, maintain records, and support the team with administrative tasks while developing sales conversations.

The ideal candidate is organized, customer-oriented, and comfortable in a supportive role within an insurance office; prior receptionist or customer service experience is preferred, with basic computer and CRM skills.

Qualifikationen

• > Previous experience in a receptionist or customer service role.
• "> Communication and interpersonal skills.
• "> Organizational and multitasking abilities.
• "> Comfortable with engaging in sales conversations.
• "> Basic computer skills, including Microsoft Office and CRM systems.

Aufgaben

• > Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• "> Manage appointment scheduling and office communications.
• "> Assist in handling incoming inquiries and maintaining customer records.
• "> Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• "> Provide excellent customer service and follow up on customers needs.
• "> Support the team with various administrative tasks and projects.

Kenntnisse

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Mark Hutchens - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Atlanta, GA. Greet customers, schedule appointments, maintain records, and support the team with administrative tasks while developing sales conversations.

The ideal candidate is organized, customer-oriented, and comfortable in a supportive role within an insurance office; prior receptionist or customer service experience is preferred, with basic computer and CRM skills.