Front Desk & Customer Care Specialist – Insurance

State Farm Agent; McKinney (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in McKinney, TX is seeking a Receptionist - State Farm Agent Team Member to greet clients, answer calls, and manage appointments while maintaining accurate records.

You will support the team with administrative tasks and assist in identifying opportunities to offer insurance options. Prior receptionist or customer service experience is preferred, with strong communication skills and a professional demeanor.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in McKinney, TX is seeking a Receptionist - State Farm Agent Team Member to greet clients, answer calls, and manage appointments while maintaining accurate records.

You will support the team with administrative tasks and assist in identifying opportunities to offer insurance options. Prior receptionist or customer service experience is preferred, with strong communication skills and a professional demeanor.