Receptionist & Client Care Specialist (Insurance Office)

Mark Hutchens State Farm Agency; Atlanta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Free food & snacks

Job summary

Mark Hutchens State Farm Agency in Atlanta, GA is seeking a friendly Receptionist to greet visitors, answer calls, and direct inquiries to the right team members.

You will manage appointments, handle basic administrative tasks, maintain customer records, and look for opportunities to discuss insurance options with customers. The ideal candidate is organized, reliable, and comfortable in a sales-oriented environment with basic computer skills including Microsoft Office and CRM systems.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Mark Hutchens State Farm Agency in Atlanta, GA is seeking a friendly Receptionist to greet visitors, answer calls, and direct inquiries to the right team members.

You will manage appointments, handle basic administrative tasks, maintain customer records, and look for opportunities to discuss insurance options with customers. The ideal candidate is organized, reliable, and comfortable in a sales-oriented environment with basic computer skills including Microsoft Office and CRM systems.