Front Desk & Customer Care Specialist

Daniel Webber - State Farm Agent; Clemson (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Daniel Webber - State Farm Agent is seeking a motivated Receptionist to join our team. You will greet customers in person and over the phone, manage appointments, and help maintain accurate customer records in a friendly, professional setting.

The ideal candidate is highly organized, detail-oriented, and ready to contribute to a positive team culture. Prior receptionist or customer service experience is preferred, with comfort in sales conversations and basic computer skills including Microsoft

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

CRM experience

Tools

Microsoft Office

CRM systems

Job description

Daniel Webber - State Farm Agent is seeking a motivated Receptionist to join our team. You will greet customers in person and over the phone, manage appointments, and help maintain accurate customer records in a friendly, professional setting.

The ideal candidate is highly organized, detail-oriented, and ready to contribute to a positive team culture. Prior receptionist or customer service experience is preferred, with comfort in sales conversations and basic computer skills including Microsoft