Front Desk & Customer Care Specialist - Growth Path

Jeffrey-Davis---State-Farm-Agent; Blairsville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Job summary

Jeffrey Davis - State Farm Agent is seeking a friendly Receptionist to join our local team. You will greet customers in person and over the phone, schedule appointments, and manage office communications while delivering courteous service.

Ideal candidates are organized, detail-oriented, and comfortable discussing insurance options with prospects. Prior receptionist or customer service experience and basic computer skills with Microsoft Office and CRM systems are preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Jeffrey Davis - State Farm Agent is seeking a friendly Receptionist to join our local team. You will greet customers in person and over the phone, schedule appointments, and manage office communications while delivering courteous service.

Ideal candidates are organized, detail-oriented, and comfortable discussing insurance options with prospects. Prior receptionist or customer service experience and basic computer skills with Microsoft Office and CRM systems are preferred.