Receptionist - State Farm Agent Team Member

Daniel Martin - State Farm Agent; Seven Valleys (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Life insurance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Daniel Martin - State Farm Agent in Seven Valleys, Pennsylvania is seeking a motivated receptionist/service specialist. The ideal candidate will be organized and detail-oriented, focused on providing exceptional customer service while managing appointment scheduling and assisting with customer inquiries.

This role requires strong communication skills and a willingness to engage in sales conversations. Join our supportive team and take advantage of opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• life insurance
• Competitive salary
• Opportunity for advancement
• Paid time off

Role Description

Dan Martin State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist/service specialist. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.