Senior Living Front Desk Concierge

Charter Senior Living; Atlanta (GA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Paid time off and holidays

Medical, dental, and vision insurance

Job summary

Charter Senior Living is seeking a Receptionist to greet residents, families, visitors and associates in a warm, professional, and service-oriented manner while serving as the communication hub of the community.

The ideal candidate will have hospitality or administrative experience with excellent communication and a compassionate, resident-focused attitude. This role supports front desk operations and helps maintain a welcoming environment.

Qualifications

• Experience in receptionist, administrative, hospitality, customer service, or senior living preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Basic clerical and computer skills including typing and filing.
• Ability to multitask and stay organized in a busy environment.
• Compassionate and resident-focused attitude.
• Professional appearance and positive demeanor.

Responsibilities

• Greet residents, families, visitors warmly and professionally.
• Answer and direct incoming phone calls.
• Provide information, assistance, and referrals as appropriate.
• Support daily administrative and clerical functions including filing, typing, and light bookkeeping.
• Assist with maintaining organized front desk and office areas.
• Communicate effectively with all departments and leadership teams.
• Help maintain a welcoming, positive, and hospitality-focused environment.
• Handle multiple interruptions and changing priorities professionally.
• Support resident, family, and guest needs promptly and courteously.
• Maintain confidentiality and professionalism at all times.

Skills

Hospitality

Customer service

Administrative

Multitasking

Communication

Interpersonal skills

Tools

Typing

Job description

Charter Senior Living is seeking a Receptionist to greet residents, families, visitors and associates in a warm, professional, and service-oriented manner while serving as the communication hub of the community.

The ideal candidate will have hospitality or administrative experience with excellent communication and a compassionate, resident-focused attitude. This role supports front desk operations and helps maintain a welcoming environment.