Front Desk Coordinator: Welcoming, Multi-Dept Support

Paycom; Orem (UT); On-site; USD 23,000 - 32,000; Full time

Job summary

MITY Inc. is seeking a Front Desk Coordinator in Orem, UT. You will be the first point of contact for customers, visitors, and employees, ensuring a welcoming and professional experience while supporting Customer Success, Accounting, and Sales Operations teams with daily administrative tasks.

The role involves handling calls, live chat, order entry, invoicing, payments, and NAV basics, with opportunities to contribute across departments and processes.

Qualifications

• Friendly, dependable and organized with strong customer service and communication skills.
• Experience with a multi-line phone system and Microsoft programs is helpful.
• Experience with Excel, Teams, NAV or another ERP system is preferred but not required.

Responsibilities

• Welcome visitors and create a friendly, professional experience.
• Answer and route incoming calls to the appropriate account manager or department.
• Respond to customers through live chat and assist with retail order entry.
• Provide support to Accounting and Sales Operations with day-to-day tasks.
• Email invoices, W-9s, and other requested documentation to customers.
• Help with sample organization, NAV basics, and administrative projects.

Skills

Customer service

Communication skills

Multi-line phone

Microsoft Office

Excel

NAV/ERP familiarity

Tools

NAV ERP

Job description

MITY Inc. is seeking a Front Desk Coordinator in Orem, UT. You will be the first point of contact for customers, visitors, and employees, ensuring a welcoming and professional experience while supporting Customer Success, Accounting, and Sales Operations teams with daily administrative tasks.

The role involves handling calls, live chat, order entry, invoicing, payments, and NAV basics, with opportunities to contribute across departments and processes.