Front Desk Coordinator — Smile-First Orthodontics

Smile Doctors; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off

Discounts on braces and clear aligners

Job summary

Webb and Goldsmith Orthodontics in Charlotte, NC seeks a Front Desk Coordinator to join our growing team. You will greet patients, verify insurance, schedule appointments, and handle front-desk operations with a patient-first approach.

Key duties include answering calls, processing payments, updating charts, and supporting marketing initiatives. A high school diploma and 1 year of admin experience are preferred; bilingual candidates are a plus.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determines nature of visit and notifies appropriate team member.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information and updates charts with patient data.
• Notifies clinicians of patient arrival and readiness; coordinates appointment changes as needed.
• Takes payments and posts to accounts; coordinates payment arrangements.

Skills

Verbal communication

Written communication

Active listening

Bilingual a plus

Education

High School Diploma

Job description

Webb and Goldsmith Orthodontics in Charlotte, NC seeks a Front Desk Coordinator to join our growing team. You will greet patients, verify insurance, schedule appointments, and handle front-desk operations with a patient-first approach.

Key duties include answering calls, processing payments, updating charts, and supporting marketing initiatives. A high school diploma and 1 year of admin experience are preferred; bilingual candidates are a plus.