Front Desk Coordinator — Patient Experience & Scheduling

Advanced Motion Therapeutic Massage; Port Saint Lucie (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Job summary

Advanced Motion Therapeutic Massage is a patient-centered rehabilitation clinic seeking a Front Desk Coordinator to ensure a welcoming, organized front office. You will greet patients, manage schedules for physical, occupational, and massage therapy, and handle check-ins, copays, and records with a professional, patient-focused demeanor.

The role requires strong communication, multitasking, and computer skills in a fast-paced clinic environment.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to multitask and stay calm in a fast-paced environment.
• Friendly, professional, and patient-focused attitude.
• Excellent communication and customer service skills.
• Comfortable using computers, scheduling systems, and basic office software.

Responsibilities

• Greet patients and visitors with a friendly and professional attitude
• Answer incoming phone calls and assist with scheduling appointments for physical, occupational, and massage therapy services
• Check patients in and out efficiently while ensuring all information is accurate
• Collect copays or balances when necessary
• Maintain organized and accurate patient records and documentation
• Coordinate schedules for multiple providers and manage changes throughout the day
• Communicate clearly with therapists and clinical staff regarding patient schedules and needs
• Assist with administrative tasks such as filing, scanning, and data entry
• Help maintain a clean, welcoming, and organized front office environment

Skills

Attention to detail

Multitasking

Customer service

Communication

Computer skills

Job description

Advanced Motion Therapeutic Massage is a patient-centered rehabilitation clinic seeking a Front Desk Coordinator to ensure a welcoming, organized front office. You will greet patients, manage schedules for physical, occupational, and massage therapy, and handle check-ins, copays, and records with a professional, patient-focused demeanor.

The role requires strong communication, multitasking, and computer skills in a fast-paced clinic environment.