Clinic Front Desk & Patient Care Coordinator

U.S. Physical Therapy, Inc.; United States; Presencial; USD 23.000 - 28.000; Jornada completa

Descripción de la vacante

Metro Physical & Aquatic Therapy is seeking a Clinic Support Associate to manage front desk duties, assist clinicians, and ensure a smooth patient experience. You will handle scheduling, patient check-in, EMR data entry, and basic room preparations in a fast-paced clinic setting.

The role requires strong customer service and communication skills, familiarity with EMR systems, and the ability to work Monday through Friday with extended hours.

Formación

• High school diploma or GED is required.
• One year of medical office experience preferred, familiarity with EMR a plus.
• One year of customer service experience strongly preferred.
• Proficiency in Google Suite is required.
• Strong communication and interpersonal skills with customers and staff.
• Ability to work effectively within a team and manage time well.

Responsabilidades

• Greets and assists patients and visitors with a welcoming attitude and checks in patients.
• Delivers high-level customer service by scheduling appointments and optimizing provider time.
• Manages scheduling to maximize provider availability and treatment room usage.
• Maintains on-time patient flow by communicating with clinicians and updating delays.
• Performs data entry into the EMR system including patient information and plans of care.
• Answers calls from physicians and patients, providing clear information and support.
• Keeps clinic supplies and records up to date, and assists with room preparation and cleaning.

Conocimientos

Customer service

Communication

Teamwork

Problem-solving

Time management

Educación

High school diploma or GED

Herramientas

EMR systems

Google Suite

Descripción del empleo

Metro Physical & Aquatic Therapy is seeking a Clinic Support Associate to manage front desk duties, assist clinicians, and ensure a smooth patient experience. You will handle scheduling, patient check-in, EMR data entry, and basic room preparations in a fast-paced clinic setting.

The role requires strong customer service and communication skills, familiarity with EMR systems, and the ability to work Monday through Friday with extended hours.