Front Desk & Patient Care Specialist

Body Moksha Physical Therapy; Chatham (NJ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Simple IRA

Medical, dental, and vision benefits

Training

Small-team environment

Job summary

Body Moksha Physical Therapy is seeking a full-time Patient Care Coordinator to run daily front desk operations, keep schedules full, and support patient communication and clinic organization. This role is the heartbeat of the clinic, with you as the first point of contact, ensuring smooth operations and accurate payments.

You will train at the Chatham location and transition to the Millburn area as the second site opens later this year, joining a small, collaborative team that values

Qualifications

• 2+ years experience in front desk or medical office admin
• Comfortable managing a busy phone line
• Experience in front desk operations, patient coordination, or office management

Responsibilities

• Front desk and phone management
• Scheduling and rescheduling appointments
• Process patient payments and set up payment plans as needed
• Greet, check in, and assist patients at the front desk
• Follow up on incomplete intake forms
• Rebook cancelled appointments and manage the waitlist
• Keep schedules as full as possible and minimize gaps in the day
• Log information into Stride and verify patient paperwork

Skills

Front desk operations

Patient coordination

Scheduling

Billing & payments

Office organization

Team collaboration

Tools

Stride

EMR systems

Scheduling software

Job description

Body Moksha Physical Therapy is seeking a full-time Patient Care Coordinator to run daily front desk operations, keep schedules full, and support patient communication and clinic organization. This role is the heartbeat of the clinic, with you as the first point of contact, ensuring smooth operations and accurate payments.

You will train at the Chatham location and transition to the Millburn area as the second site opens later this year, joining a small, collaborative team that values