Patient Concierge & Front Desk Coordinator

Usph; Mystic (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Incentive compensation

Job summary

Metro Physical & Aquatic Therapy is hiring a Front Desk Coordinator to manage front desk operations, scheduling, and EMR data entry. You will greet patients, assist clinicians, and ensure a welcoming experience while maintaining HIPAA compliance.

The role requires good communication skills, reliability, and teamwork in a fast-paced clinic environment. Medical office experience is preferred, with familiarity in EMR systems.

Qualifications

• High school diploma or GED required.
• 1 year medical office experience preferred.
• 1 year customer service experience preferred.
• Proficiency in Google Suite required.
• Strong communication and teamwork skills are essential.

Responsibilities

• Greet patients and manage front desk check-in, in person or by phone.
• Schedule appointments and optimize provider time.
• Assist clinicians with patient care and support clinic operations.
• Enter data into the EMR and maintain patient records accurately.
• Answer calls from physicians, hospitals, and patients with professionalism.

Skills

Customer service

Teamwork

Communication skills

Google Suite

Education

High school diploma or GED

Tools

EMR systems

Job description

Metro Physical & Aquatic Therapy is hiring a Front Desk Coordinator to manage front desk operations, scheduling, and EMR data entry. You will greet patients, assist clinicians, and ensure a welcoming experience while maintaining HIPAA compliance.

The role requires good communication skills, reliability, and teamwork in a fast-paced clinic environment. Medical office experience is preferred, with familiarity in EMR systems.