Patient Care Front Desk & Scheduling Specialist

Cano Health; Florida; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Company holidays

Short-term and long-term disability

Job summary

Cano Health is seeking a Front Desk Coordinator to serve as the first point of contact for patients, visitors and callers at the clinic. You will handle patient intake, insurance verification and appointment scheduling to ensure smooth front-desk operations and support the clinical team in delivering patient-centered care.

The ideal candidate has at least one year in a healthcare setting, strong customer service skills, and proficiency with EMR systems.

Qualifications

• High School Diploma or equivalent.
• Minimum of one year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification, be able to respond to medical emergencies (Preferred).
• Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.

Responsibilities

• Create new patient profiles in the EMR system.
• Conduct welcome calls and schedule initial appointments.
• Mail welcome packages to new patients.
• Obtain required annual consents and patient signatures.
• Encourage and assist patients with Patient Portal enrollment.
• Coordinate translation services as needed.

Skills

Customer service

Communication skills

Multitasking

Data entry accuracy

Bilingual (English & Spanish)

Education

High School Diploma or equivalent

Tools

eCW EMR

Power BI

Excel

Word

Teams

PowerPoint

Job description

Cano Health is seeking a Front Desk Coordinator to serve as the first point of contact for patients, visitors and callers at the clinic. You will handle patient intake, insurance verification and appointment scheduling to ensure smooth front-desk operations and support the clinical team in delivering patient-centered care.

The ideal candidate has at least one year in a healthcare setting, strong customer service skills, and proficiency with EMR systems.