Spanish-Speaking Medical Front Desk Specialist

Palm-Medical-Centers-1; Tampa (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Employee Assistance Program

Flexible Spending Account

Paid Time Off

Paid Holidays

Job summary

Palm Medical Centers in Tampa is hiring a Customer Service Specialist to be the first point of contact for patients. You will handle check-in/out, answer phones, and coordinate visits with a focus on compassionate service.

Bilingual English/Spanish required; previous front desk experience in a medical setting is preferred; you’ll use the eCW EMR system and work a Monday–Friday 8-hour shift. This role offers full-time hours, competitive hourly pay, and benefits including health, dental, vision,

Qualifications

• High school diploma or equivalent required.
• Minimum of one year work experience in a medical front desk or receptionist capacity.
• Bilingual English/Spanish is required.

Responsibilities

• Deliver excellent patient service.
• Answer telephone promptly and direct calls accordingly.
• Verify patient insurance.
• Schedule appointments, check-in/out patients, and collect accurate information.
• Greet patients and visitors professionally.
• Maintain/update directory of all center employees.

Skills

Customer service

Phone etiquette

Computer literacy

Verbal & written communication

Attention to detail

Patient interaction

Education

High School Diploma or equivalent

Medical front desk/reception experience

Tools

eCW EMR

Job description

Palm Medical Centers in Tampa is hiring a Customer Service Specialist to be the first point of contact for patients. You will handle check-in/out, answer phones, and coordinate visits with a focus on compassionate service.

Bilingual English/Spanish required; previous front desk experience in a medical setting is preferred; you’ll use the eCW EMR system and work a Monday–Friday 8-hour shift. This role offers full-time hours, competitive hourly pay, and benefits including health, dental, vision,