Front Desk Coordinator: Patient Experience & Scheduling

Cano Health; Sun City (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Company holidays

Job summary

Cano Health is seeking a Front Desk Coordinator to serve as the first point of contact for patients, visitors, and callers at the clinic. You will handle patient intake, verify insurance, schedule appointments, and support the clinical team with accurate data entry and EMR updates.

Ideal candidates will have at least one year in a healthcare setting, strong customer service skills, and proficiency with EMR systems.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year experience in healthcare/medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification preferred.
• Bilingual English and Spanish preferred.

Responsibilities

• Greet patients and manage front-desk operations in a welcoming, professional environment.
• Verify insurance and collect co-payments/coinsurance per policy.
• Schedule appointments and manage EMR data entry and visit status in the system.
• Coordinate translation services and transportation scheduling as needed.
• Maintain front desk areas clean, organized, and stocked; assist with follow-up communications and billing workflows.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Technical proficiency

Bilingual English/Spanish (preferred)

Education

High School Diploma or equivalent

BLS Certification (preferred)

Tools

eCW EMR

TripMaster scheduling

Oracle (Expenses)

Workday

Availity

Cano.Net ticketing

Job description

Cano Health is seeking a Front Desk Coordinator to serve as the first point of contact for patients, visitors, and callers at the clinic. You will handle patient intake, verify insurance, schedule appointments, and support the clinical team with accurate data entry and EMR updates.

Ideal candidates will have at least one year in a healthcare setting, strong customer service skills, and proficiency with EMR systems.