Front Desk Coordinator — Patient Experience

Cano Health; Pines (NM); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Job summary

Cano Health is seeking a Front Desk Coordinator to join our clinic team in New Mexico. You will be the first point of contact for patients, visitors, and callers, delivering exceptional customer service while handling intake, scheduling, and basic insurance verification.

You will support the clinical team, maintain accurate records in the EMR, and assist with daily front-desk operations. A High School Diploma and healthcare experience are preferred, with bilingual English/Spanish beneficial.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one (1) year experience in a healthcare or medical office setting preferred.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems is preferred.

Responsibilities

• Greet patients and visitors; provide welcoming, professional service.
• Handle patient intake, scheduling, and data entry in EMR (eCW).
• Collect co-pays and coinsurance per policy; reconcile daily reports.

Skills

Customer service

Multitasking

Communication

Bilingual (English/Spanish)

Education

High School Diploma

Tools

eCW EMR

TripMaster

Workday

Microsoft Office

Job description

Cano Health is seeking a Front Desk Coordinator to join our clinic team in New Mexico. You will be the first point of contact for patients, visitors, and callers, delivering exceptional customer service while handling intake, scheduling, and basic insurance verification.

You will support the clinical team, maintain accurate records in the EMR, and assist with daily front-desk operations. A High School Diploma and healthcare experience are preferred, with bilingual English/Spanish beneficial.