Front Desk Coordinator: Patient Care & Clinic Ops Lead

CareNow; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

Retirement savings

Education support

Additional benefits

Job summary

CareNow in Grapevine, TX seeks a Front Desk Coordinator to ensure efficient clinic operations, manage patient flow, and support front desk staff. The role emphasizes timely opening/closing, adherence to policies, and collaboration with marketing for program execution.

The position requires 1+ year in a medical office and some supervision experience, with EHR familiarity. CareNow offers comprehensive benefits and growth opportunities within HCA Healthcare.

Qualifications

• 1+ year of experience in a medical office setting.
• 1+ year of experience in the supervision of staff is helpful.
• Experience using an EHR system is beneficial.

Responsibilities

• Monitor patient flow to ensure clinic operations run efficiently, including wait times and Web Check-in.
• Manage daily clinic operations ensuring timely opening and closing.
• Supervise and train front desk staff to follow financial policies, timekeeping, and standards.
• Assist with team performance, address visitor issues and provide follow-up training.
• Create work schedules for patient representatives based on clinic needs.
• Partner with marketing to implement and maintain marketing programs.
• Prepare for and complete clinic audits, reviews, and surveys.

Skills

Medical office experience

Staff supervision

EHR experience

Customer service

Tools

EHR system

Job description

CareNow in Grapevine, TX seeks a Front Desk Coordinator to ensure efficient clinic operations, manage patient flow, and support front desk staff. The role emphasizes timely opening/closing, adherence to policies, and collaboration with marketing for program execution.

The position requires 1+ year in a medical office and some supervision experience, with EHR familiarity. CareNow offers comprehensive benefits and growth opportunities within HCA Healthcare.