Medical Front Desk Lead - Patient Care Champion

HCA Healthcare, Inc.; Murray (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

HCA Healthcare, Inc. is seeking a Front Desk Coordinator to champion patient care in a clinic setting. The role focuses on smooth patient flow, clinic operations, and overseeing front desk staff to ensure policy compliance and quality service.

The position requires at least 1 year in a medical office and familiarity with EHR systems, with certifications such as BLS and drug screening to be obtained within specified timelines. This role is with CareNow, part of a large healthcare network.

Qualifications

• 1+ year of experience in a medical office setting.
• 1+ year of experience in supervising staff is helpful.
• Experience using an EHR system is beneficial.
• BLS Certification required within 30 days of start.
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

Responsibilities

• Monitor patient flow to ensure clinic operates efficiently, including wait times and Web Check-in.
• Open and close clinic in a timely manner.
• Supervise and train front desk staff to follow financial policies, timekeeping, and established practices.
• Manage performance issues and staff follow-up training as needed.
• Create staff schedules based on clinic needs; partner with marketing to implement programs.

Job description

HCA Healthcare, Inc. is seeking a Front Desk Coordinator to champion patient care in a clinic setting. The role focuses on smooth patient flow, clinic operations, and overseeing front desk staff to ensure policy compliance and quality service.

The position requires at least 1 year in a medical office and familiarity with EHR systems, with certifications such as BLS and drug screening to be obtained within specified timelines. This role is with CareNow, part of a large healthcare network.