Healthcare Front Desk Lead: Patient Flow & Ops

CareNow; Grand Prairie (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Education support

Fertility benefits

Job summary

CareNow is seeking a Front Desk Coordinator to support patient care and clinic operations in a fast-paced environment. You will monitor patient flow, manage daily operations, and supervise front desk staff to ensure adherence to financial policies and service standards.

This role requires at least 1 year in a medical office setting and may require BLS certification within 30 days of start, plus certifications for federal screenings within 3 months.

Qualifications

• 1+ year of experience in a medical office setting.
• 1+ year of experience in the supervision of staff is helpful.
• Experience using an EHR system is beneficial.
• To obtain a BLS Certification is required within 30 days of start.
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

Responsibilities

• Monitor patient flow to ensure clinic operates efficiently, including wait times and Web Check-in.
• Assist with daily clinic operations, opening/closing in a timely manner.
• Supervise and train front desk staff to uphold financial policies and attendance.

Skills

Medical office

Staff supervision

EHR system

BLS Certification

Federal drug/Breath alcohol screening

Job description

CareNow is seeking a Front Desk Coordinator to support patient care and clinic operations in a fast-paced environment. You will monitor patient flow, manage daily operations, and supervise front desk staff to ensure adherence to financial policies and service standards.

This role requires at least 1 year in a medical office setting and may require BLS certification within 30 days of start, plus certifications for federal screenings within 3 months.