Front Desk Coordinator: Patient Access & Scheduling

Kids for the Future; Gilbert (AZ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Coverage

GAP coverage

EAP

Life insurance

Dental

Vision

HSA

Disability insurance

Job summary

HealthyU Clinics is seeking a Front Desk Coordinator in Gilbert, AZ to ensure smooth front-office operations and an excellent patient experience. You will greet patients, schedule appointments, verify insurance, collect co-pays, and support referrals to keep clinics running efficiently.

Ideal candidates have at least 1 year of medical front office experience, a High School diploma, and proficiency with EHR systems, including Athenahealth. This is a full-time, non-exempt role with competitive pay.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in a medical front office role.
• Current Basic Life Support (BLS) certification.
• Proficiency in Microsoft Office Suite and EHR systems.
• Experience with Athenahealth (Athena) EHR is highly preferred.

Responsibilities

• Greet and check in patients, creating a warm, welcoming experience.
• Schedule patient appointments and coordinate provider calendars.
• Prepare patient charts 24-48 hours prior by verifying benefits and eligibility.
• Collect patient co-pays, deductibles, and balances per policy.
• Coordinate front office triage and patient flow with back office staff.
• Answer calls and respond to patient inquiries professionally and promptly.
• Assist with referrals, authorizations, and follow-up scheduling.
• Monitor communications in Microsoft Teams and Athena Health systems.
• Scan, upload, and maintain patient records in the EMR.
• Maintain patient confidentiality and HIPAA compliance.
• Perform other duties to support clinic operations.

Skills

Customer service

Scheduling

EHR familiarity

HIPAA knowledge

Education

High school diploma

Tools

Athenahealth EHR

Microsoft Office

Job description

HealthyU Clinics is seeking a Front Desk Coordinator in Gilbert, AZ to ensure smooth front-office operations and an excellent patient experience. You will greet patients, schedule appointments, verify insurance, collect co-pays, and support referrals to keep clinics running efficiently.

Ideal candidates have at least 1 year of medical front office experience, a High School diploma, and proficiency with EHR systems, including Athenahealth. This is a full-time, non-exempt role with competitive pay.