Patient-First Medical Front Desk & Scheduling Pro

Southwest-Womens-Care-P; Phoenix (AZ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Uniforms

Job summary

Southwest Contemporary Women's Care is seeking a Front Office Receptionist for our Ahwatukee/Gilbert locations. This role is the first point of contact for patients, providing warm, professional service and guiding them through the check-in/out process.

Responsibilities include patient registration, insurance verification, scheduling, and coordinating with billing. Strong communication, multitasking, and HIPAA compliance are essential in delivering outstanding care and a positive experience.

Qualifications

• Education: High school diploma/GED or equivalent.
• 2 years front office or customer service experience in a medical or other setting.
• Medical front office or insurance billing experience helpful.
• Medical or other office software system experience.

Responsibilities

• Greeting patients with a smile and checking them in/out.
• Patient registration and verification of insurance coverage.
• Data entry and documentation for insurance plans.
• Billing liaison and explaining financial responsibilities to patients.
• Scheduling and handling appointments, including OB visits and follow-ups.
• Maintain HIPAA compliance and confidentiality.
• Operate Phreesia, Intergy and other clinic software.

Skills

Customer service

Front office experience

Communication

Multitasking

HIPAA compliance

Teamwork

Education

High school diploma/GED

Tools

Phreesia

Intergy

Medical office software

Job description

Southwest Contemporary Women's Care is seeking a Front Office Receptionist for our Ahwatukee/Gilbert locations. This role is the first point of contact for patients, providing warm, professional service and guiding them through the check-in/out process.

Responsibilities include patient registration, insurance verification, scheduling, and coordinating with billing. Strong communication, multitasking, and HIPAA compliance are essential in delivering outstanding care and a positive experience.