Patient Experience Coordinator – Front Desk (Physical Therapy)

Select Medical; Glendale (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Start Strong mentorship

Generous PTO

Comprehensive medical, dental, vision

Company-matching 401(k)

Life and disability protection

Job summary

Select Medical in Glendale, AZ seeks a Patient Service Specialist to manage front desk operations and patient coordination. You will greet patients, schedule visits, and handle insurance-related tasks, contributing to smooth clinic flow and positive patient experiences.

The role requires a high school diploma and at least one year of front desk experience, with preferred insurance verification exposure. This is a full-time on-site position with a competitive benefits package.

Qualifications

• High School Diploma or GED required.
• 1 year of Front Desk experience required.
• Preferred Insurance Verification experience.

Responsibilities

• Greet and register patients and explain what to expect during their visit.
• Schedule patient appointments in person and by phone.
• Coordinate with attorney offices, insurance companies, translators, and leadership teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front desk experience

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Select Medical in Glendale, AZ seeks a Patient Service Specialist to manage front desk operations and patient coordination. You will greet patients, schedule visits, and handle insurance-related tasks, contributing to smooth clinic flow and positive patient experiences.

The role requires a high school diploma and at least one year of front desk experience, with preferred insurance verification exposure. This is a full-time on-site position with a competitive benefits package.