Patient Access Navigator | Front Desk & Scheduling

Hanger Clinic; Mesa (AZ); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

8 paid holidays + 4 floating holidays

Paid time off (PTO)

Medical, Dental, and Vision benefits

401k Retirement Plan

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger, Inc. is seeking a Patient Access Coordinator in Mesa, AZ to manage front office operations and deliver a seamless experience for patients, staff, and referral sources.

The role requires a high school diploma, strong communication skills, and basic computer proficiency. Prior receptionist or medical front office experience is preferred, along with the ability to handle payments and coordinate appointments.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and computer skills are essential.
• Less than one year of customer service or administrative experience is preferred.
• Receptionist/front office experience is preferred.
• Valid driver's license may be required per policy.

Responsibilities

• Greet and assist patients at the front desk.
• Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
• Collect patient payments (deductibles, copays, coinsurance) at the front desk.
• Coordinate follow-up appointments including casts, measurements, delivery, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.

Skills

Interpersonal communication

Oral communication

Written communication

Typing 30 wpm

Customer service

Front desk/reception experience

Computer proficiency

Attention to detail

Education

High school diploma or equivalent

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a Patient Access Coordinator in Mesa, AZ to manage front office operations and deliver a seamless experience for patients, staff, and referral sources.

The role requires a high school diploma, strong communication skills, and basic computer proficiency. Prior receptionist or medical front office experience is preferred, along with the ability to handle payments and coordinate appointments.