Front Desk Coordinator - Medical Office & Patient Concierge

Etowah Health and Rehabilitation; Etowah (TN); On-site; USD 30,000 - 36,000; Full time

Job summary

Etowah Health and Rehabilitation in Etowah, TN is seeking a dedicated Receptionist to support our front office. You will warmly greet patients, manage calls, and handle scheduling with accuracy to ensure a smooth patient experience.

The ideal candidate has a high school diploma, 0-1 year of medical front desk experience, and excellent communication and organizational skills to thrive in a busy healthcare setting. Attention to detail and discretion with confidential information are essential.

Qualifications

• Must have strong communication and customer service skills.
• Experience in a fast-paced medical office preferred.
• Excellent organizational and time management abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and visitors professionally.
• Answer calls, emails, and faxes promptly.
• Schedule, register, and check-out patients accurately.
• Maintain confidentiality of patient information.
• Perform administrative tasks such as filing and data entry.
• Collaborate with team to resolve patient concerns.

Skills

Communication skills

Customer service

Interpersonal skills

Administrative tasks

Data entry

Education

High school diploma or equivalent

Healthcare setting experience preferred

Job description

Etowah Health and Rehabilitation in Etowah, TN is seeking a dedicated Receptionist to support our front office. You will warmly greet patients, manage calls, and handle scheduling with accuracy to ensure a smooth patient experience.

The ideal candidate has a high school diploma, 0-1 year of medical front desk experience, and excellent communication and organizational skills to thrive in a busy healthcare setting. Attention to detail and discretion with confidential information are essential.