Receptionist

Etowah Health and Rehabilitation; Etowah (TN); On-site; USD 30,000 - 36,000; Full time

Job summary

Etowah Health and Rehabilitation in Etowah, TN is seeking a dedicated Receptionist to support our front office. You will warmly greet patients, manage calls, and handle scheduling with accuracy to ensure a smooth patient experience.

The ideal candidate has a high school diploma, 0-1 year of medical front desk experience, and excellent communication and organizational skills to thrive in a busy healthcare setting. Attention to detail and discretion with confidential information are essential.

Qualifications

• Must have strong communication and customer service skills.
• Experience in a fast-paced medical office preferred.
• Excellent organizational and time management abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and visitors professionally.
• Answer calls, emails, and faxes promptly.
• Schedule, register, and check-out patients accurately.
• Maintain confidentiality of patient information.
• Perform administrative tasks such as filing and data entry.
• Collaborate with team to resolve patient concerns.

Skills

Communication skills

Customer service

Interpersonal skills

Administrative tasks

Data entry

Education

High school diploma or equivalent

Healthcare setting experience preferred

Job description

Etowah Health and Rehabilitation -

Receptionist

Job Summary

Etowah Health and Rehabilitation in Etowah, TN is seeking a highly organized and dedicated Receptionist to join our team. As a key member of our front office staff, you will play a vital role in ensuring a smooth and pleasant experience for our patients, families, and healthcare providers. If you are passionate about providing exceptional customer service and have a strong work ethic, we encourage you to apply for this rewarding opportunity.

Responsibilities

• Greet and welcome patients, families, and healthcare providers in a professional and courteous manner
• Manage incoming and outgoing phone calls, emails, and faxes in a timely and efficient manner
• Handle patient scheduling, registration, and check-out processes with accuracy and attention to detail
• Maintain confidentiality and handle sensitive information with discretion
• Perform various administrative tasks, such as filing, data entry, and mail distribution
• Collaborate with other team members to resolve patient concerns and provide excellent customer service
• Receptionist duties will require strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment

Requirements

• High school diploma or equivalent required; some college or experience in a healthcare setting preferred
• 0-1 year of experience in a medical office or similar environment
• Ability to work in a fast-paced environment and adapt to changing priorities
• Excellent communication and customer service skills
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information

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