Patient Experience Coordinator — Front Desk

Expercare-Urgent-Care-; Hartselle (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

ExperCARE in Hartselle, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to deliver a friendly, efficient patient experience. You’ll handle greeting, registration, insurance verification, and front-office tasks in a fast-paced clinic.

The role requires strong communication, multitasking, and reliability; CPR certification is preferred, and willingness to obtain. This is a full-time on-site position with competitive pay and benefits.

Qualifications

• Excellent customer service and communication skills.
• Strong multitasking and organization in a fast-paced environment.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain.
• Able to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Register patients and verify insurance information.
• Answer and manage multiple phone lines efficiently.
• Collect payments and calculate charges accurately.
• Schedule follow-up appointments and referrals.
• Fax, scan, and manage medical records as needed.
• Keep front office and waiting area clean and inviting.
• Support clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

CPR certification

Background check

Occupational Medicine knowledge

Flexible availability

Job description

ExperCARE in Hartselle, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to deliver a friendly, efficient patient experience. You’ll handle greeting, registration, insurance verification, and front-office tasks in a fast-paced clinic.

The role requires strong communication, multitasking, and reliability; CPR certification is preferred, and willingness to obtain. This is a full-time on-site position with competitive pay and benefits.