Front Desk Coordinator II - Join a Caring Orthodontic Team

Smile Doctors; Darien (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Disability coverage

401(k) plan

Paid time off

Brace discounts

Job summary

Smile Doctors in Darien, CT is seeking a Front Desk Coordinator II to welcome patients, manage check-in, and coordinate visits with clinicians. You’ll verify insurance, collect payments, and help streamline documentation to support a smooth patient experience.

The role emphasizes strong communication, teamwork, and the use of Smile Doctors Anywhere to engage patients throughout treatment. A competitive salary and full benefits accompany growth opportunities.

Qualifications

• Greet customers and determine nature of visit.
• Verify insurance information and resolve issues.
• Schedule appointments and manage patient flow.
• Process payments and post to accounts.
• Keep charts and patient information updated.

Responsibilities

• Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.
• Notifies clinicians of patient arrival and readiness.
• M prints/reprints appointment reminders and school/work excuses.

Skills

Customer service

Multi-line phone handling

Communication skills

Bilingual

Education

High School Diploma

Job description

Smile Doctors in Darien, CT is seeking a Front Desk Coordinator II to welcome patients, manage check-in, and coordinate visits with clinicians. You’ll verify insurance, collect payments, and help streamline documentation to support a smooth patient experience.

The role emphasizes strong communication, teamwork, and the use of Smile Doctors Anywhere to engage patients throughout treatment. A competitive salary and full benefits accompany growth opportunities.