Front Desk Coordinator I — Welcoming Admin & Scheduling

Smile Doctors; McLean (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insuR

Short and long-term disability

401(k) plan

2 weeks paid time off in your first ye

Paid holidays

Discounts on braces and clear aligners

Job summary

Northern Virginia Orthodontics is seeking a Front Desk Coordinator I to join our team in McLean, VA. You will greet patients, verify information, manage check-ins, and coordinate appointments with the clinical team.

The role requires strong communication and organizational skills, with preferred experience in administration and a high school diploma. Bilingual skills are a plus; attractive benefits are offered.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers and determine nature of visit.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in and collect information from patients on their first visit; verify insurance information.
• Notify clinicians of patient arrival and readiness; make appointments as necessary.
• Print/reprint appointment reminders and school/work excuses; adjust schedules as needed.
• Coordinate payment arrangements or account resolution; handle shipments and mail.
• Take payments and post to accounts; support internal marketing initiatives.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Northern Virginia Orthodontics is seeking a Front Desk Coordinator I to join our team in McLean, VA. You will greet patients, verify information, manage check-ins, and coordinate appointments with the clinical team.

The role requires strong communication and organizational skills, with preferred experience in administration and a high school diploma. Bilingual skills are a plus; attractive benefits are offered.