Front Desk Coordinator I

Smile Doctors; Grand Rapids (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life보험

Job summary

KC Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, determine the nature of visits, and notify the appropriate team members, while performing various administrative duties and handling communications.

Responsibilities include verifying insurance, scheduling appointments, collecting payments, and updating patient records. A positive, communicative, and flexible teammate will thrive in our welcoming practice culture.

Qualifications

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Perform various administrative duties, including answering and routing calls and collecting information.
• Verify insurance information and update charts and patient information.
• Schedule appointments and print reminders; manage payments and account resolutions.

Job description

Looking for a career that makes you smile?

KC Orthodontics is seeking a Front Desk Coordinator I to join our growing team.

How you’ll make us better:

Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).

Performs various administrative duties.

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Make appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why KC Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.