Front Desk Coordinator - Growth, Impact, Team PT Clinic

Bay State Physical Therapy; Beverly (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Career development opportunities

Team-oriented culture

Meaningful patient impact

Collaborative environment

Job summary

Bay State Physical Therapy in Beverly, MA is seeking a Front Desk Coordinator to warmly welcome patients, answer phones, and help manage scheduling in a busy outpatient setting.

You will verify insurance benefits, explain patient financial responsibilities, and handle intake forms while supporting accurate records and smooth clinic operations. This role offers a collaborative environment and opportunities for professional growth.

Qualifications

• Experience in a medical office or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Customer service

Insurance verification

Communication skills

Organization

Multitasking

Job description

Bay State Physical Therapy in Beverly, MA is seeking a Front Desk Coordinator to warmly welcome patients, answer phones, and help manage scheduling in a busy outpatient setting.

You will verify insurance benefits, explain patient financial responsibilities, and handle intake forms while supporting accurate records and smooth clinic operations. This role offers a collaborative environment and opportunities for professional growth.