Medical Receptionist

Bay State Physical Therapy; Beverly (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Career development opportunities

Team-oriented culture

Meaningful patient impact

Collaborative environment

Job summary

Bay State Physical Therapy in Beverly, MA is seeking a Front Desk Coordinator to warmly welcome patients, answer phones, and help manage scheduling in a busy outpatient setting.

You will verify insurance benefits, explain patient financial responsibilities, and handle intake forms while supporting accurate records and smooth clinic operations. This role offers a collaborative environment and opportunities for professional growth.

Qualifications

• Experience in a medical office or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Customer service

Insurance verification

Communication skills

Organization

Multitasking

Job description

Advance your career as a Front Desk Coordinator at Bay State Physical Therapy in Beverly, MA. Apply today and join the leading provider of outpatient physical therapy in the northeast!

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.