Front Desk Coordinator — Cooperative Vet Clinic (Part-Time)

Urban-Animal; Seattle (WA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

PTO

Holidays

Pet discounts

401k match

Job summary

Urban Animal is seeking a Front of House receptionist to warmly welcome clients, answer calls, and support the veterinary team across our Seattle walk-in clinics. As part of a worker cooperative, you will help deliver compassionate care within a collaborative workplace and participate in our option-based veterinary model that emphasizes candid conversations and a positive client experience.

Typical duties include handling phones, greeting clients, managing client data, guiding clients and pets

Qualifications

• Prior customer service experience is required.
• Knowledge of veterinary terminology is preferred.
• Ability to understand and follow verbal and written directions.

Responsibilities

• Answer multi-line telephones and greet clients.
• Input and distribute client data; escort clients and patients to exam rooms.
• Check clients out at the end of the visit.
• Diffuse challenging client situations while maintaining high levels of client care.

Skills

Customer service

Communication

Job description

Urban Animal is seeking a Front of House receptionist to warmly welcome clients, answer calls, and support the veterinary team across our Seattle walk-in clinics. As part of a worker cooperative, you will help deliver compassionate care within a collaborative workplace and participate in our option-based veterinary model that emphasizes candid conversations and a positive client experience.

Typical duties include handling phones, greeting clients, managing client data, guiding clients and pets